Frequently Asked Questions

What do I do if I have questions about my loan?

Contact us by phone at (818) 503-9393 Monday-Friday 9:00AM - 7:00PM

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

How do I get the Title to my vehicle?

Once you have paid your auto loan off in full we will send you your title within 10-business days.

What is my payoff?

Contact us to see exactly what your payoff is on your auto loan.

Is there a pre-payment penalty?

No. You can pay off the title loan at any time.

What will happen if I don’t make my payments on time for a car title loan?

If you are unable to make the scheduled payment on time, we ask that you contact us on or before the Due Date to make arrangements that are acceptable. If you are experiencing a temporary financial hardship, we may be able to extend your payment.

What payment methods does Montana Capital Offer?

Online: Make a payment with your debit or credit card/ Telephone: Call us at (818) 503-9393 and we can process a debit or credit card payment for you/ Cash Payment: Go to any 7-Eleven location and make a payment with your personal PayNearMe card. * If you have lost your card please call our office to request a new card/ Mail: Mail your check to Montana Capital. 12114 Sherman Way. North Hollywood, CA 91605. * Please be sure to put your account number on your check or money order. * Please allow 4 business days for your check to be cleared.

How do I know when the due date will be for my first payment?

The Promissory Note and Security Agreement (contract) you sign will disclose “When Payments Are Due”. The first payment will be due 30 days after you receive your money and every 30 days thereafter, until the contract is paid in full.

Once I pay off my car title loan, how quickly can I apply for another car title loan?

You can apply and be approved for another car title loan immediately. If you still have sufficient equity in your vehicle we may be able to rewrite the loan and advance more cash before you pay off the initial loan.

Am I able to receive an increase on my car title loan?

There is definitely a possibility to receive an additional cash increase. Call our office to see what the requirements are and if you qualify for more cash.

How secure is my personal information?

We comply with all federal and state laws to ensure we are protecting your privacy. See our Privacy Policy for more information regarding the privacy of your information.